Datria's Innovative Voice Technology
How It Works for You
Datria's solutions use the human voice for input and output instead of a keyboard or screen or lights. Our voice applications are the link between the employee and your enterprise systems. Just like a human dispatcher, Datria prompts the worker to perform a task, listens to a response to confirm an action or collect information, and enters that response into your business workflow to feed other processes, in real-time. Similarly, the worker can prompt the system for information or to provide information at any time; creating a two-way process flow. From the employee's perspective, it's as natural as carrying on a conversation.
We've developed our solutions to focus on providing you with choices and flexibility in how you deploy and integrate with your existing infrastructure. We created a strong software foundation that utilizes today's most innovative and powerful development technologies, including J2EE, XML, VoiceXML, Web Services and SOAP. By building these into our applications and framework we can more easily and effectively deliver the benefits of voice while minimizing your total-cost-of-ownership.
Datria continues to lead the revolution because we offer:
- Packaged Solutions - We provide an array of packaged solutions for common applications from the warehouse to the store, from the production floor to the job-site. Datria delivers better quality, a customer-driven feature set, and defined upgrade paths that continue to provide you with value year-in and year-out. Take advantage of the entire Datria customer community and become a creative member that is able to take advantage of the innovation of others.
- Standards-Based Architecture - Datria's solutions run on industry-standard hardware (Unix or Windows) and web application servers. They incorporate XML for data exchange with your existing enterprise applications. They also incorporate VoiceXML so they can run on multiple industry-standard voice servers.
- Speaker Independent Recognition - Datria applications "know" the workflow and can anticipate the responses - and thus know what to listen for. This greatly improves recognition rates. We train our applications how to listen to your employees rather than training your employees how to talk to Datria.
In the end, It's About the VUI, Not The GUI. Datria's solutions understand the context the technician is working in and ask questions that are appropriate to the situation. We believe it's about the Voice User Interface, not assuming you rely on the old Graphical User Interfaces of the technology you're replacing. Our robust interfaces include context-sensitive help and allowing barge-in to interrupt prompts for faster navigation and increased productivity and efficiency.
You don't need to change your existing software to use Datria. Our flexible and innovative technology can interface to any systems you utilize to manage your warehouse, your store operations, your manufacturing facility, or your field service technicians. Datria makes the software you already have more valuable - we connect it in real-time to your workforce. We deliver value to your entire organization from the Worker to IT to Finance to the Board Room.
More About Datria's Technology
Featured Videos
SAP SAPPHIRE 2008Featured Webinars
Innovative Warehouse Voice Picking using VoIP New Trends in Service Management Mobility Plant Maintenance MobilityFeatured Case Studies
PeopleSoft
CLOSE
CLOSERetail
Workforce efficiency to drive customer service. Inventory management to keep them coming back for more
Mobile Field Service
Connect your field staff to the office in real-time and improve service levels.
CLOSERetail
Workforce optimization to connect your distribution network to your customers at the point of demand, every time.
Food & Beverage
Track regulatory compliance and product quality to deliver more value to your customers.
Grocery
Create efficiency from your suppliers to your shelves and exceed customer expectations, in real-time.
CLOSE